Payment Policy:
Currently we accept Paypal. We also accept American Express, Visa, Master Card, payment methods via Paypal as offered by Yahoo Store. We also accept payment by check or money order.
If paying by check or money order, send payment to:
Footguru.com, P.O. Box 2639, Mill Valley CA 94942-2639
For check orders, allow up to two weeks for delivery.
Alternative Ordering
The fastest way to receive product is via this online store. For those of you who do not want to use this store with its secure, automatic credit card authorization, you can send an email request to orders@footguru.com or leave contact information at (415)464-9577. There may be an additional charge for this service.
Shipping Policy:
Currently we ship via USPS 2-3 day Priority mail or USPS Express mail. Shipments are also made to APO and FPO addresses. Unless otherwise noted in your confirmation, shipments typically go out within 2-3 business days of your order.
We will send you an email confirmation of your order. If any problems, contact us at the toll free number: (877)-480-GURU
WARRANTY / Return Policy:
We strive to provide customers with high quality, durable products offering COMFORT for your feet. They may relieve foot conditions such as plantar fasciitis, flat feet, or the heel spur syndrome. All FootSprings are made in the U.S.A.
The company warrants your FootSprings(tm) to be free from defects in materials or manufacturing for 30 days from the date of purchase. Return the FootSprings with proof of purchase and written explanation of the defect, and we will replace the product. The customer will be responsible for the shipping charges.
100% credit will be given for the return of unopened packages. The customer will be responsible for shipping charges. Worn FootSprings, any other products, or opened packages cannot be returned due to health reasons.
Other Conditions:
At ages 10 through 15 many youngsters can wear the adult FootSpring sizes. Children have growing feet. So we cannot fill internet orders for the FootSpring for children. Please see your podiatrist for proper evaluation and treatment.
This warranty does not cover a defect that has resulted from improper use, accident, or unauthorized tampering, alteration, or modification as determined solely by the Company.
Disclaimer:
The FootSpring(tm, and other products sold here are comfort products only. FootSprings are intended as an alternative method to strapping or taping of the foot. They are not intended as a replacement for professional medical care. Do not use the FootSpring or any of the other products sold here if you are a diabetic, have numb or insensitive feet, circulatory disorders, or are allergic to adhesives or rubber products. Do not use the FootSpring, or any other product sold here before consulting with your doctor.
Footguru.comP.O. Box 2639
Mill Valley CA 94942-2639
Website: http://footguru.com
Voice / Fax: (415)464-9577
toll free number: (877)-480-GURU
connie@footguru.com